Frequently Asked Questions
Click the tabs below to view answers to commonly asked questions.
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Why wasn't my garbage/recycling picked up?
Public Works
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If your garbage or recycling was not serviced because of not meeting our requirements, the operator will try to leave an orange tag with the reason that the cart was not seviced. Some of the common reasons include:
- Not out by 7 a.m.
- Contained appliances or other unacceptable/hazardous materials.
- Contained yard waste materials.
- Garbage/recycling was not in a City-issued cart.
- Extra bags of garbage were not tagged.
- Tagged garbage bags were set out without a City-issued cart.
- Cart was over-filled.
- Cart did not have 3-foot unobstructed area around it.
- Yellow-lidded garbage cart did not have a City-issued garbage tag for off-week collection.
- Recycling contained items that are not accepted in curbside collection (plastic bags, shredded paper, glass, Styrofoam).
- Recycling was put out on a non-recycling week.
If your garbage/recycling was missed you can report it by calling the Public Services office at (319) 352-6247 or by texting GARBAGE/RECYCLING ISSUE to (319) 419-4459.
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How much do City garbage tags cost and how can I use them?
Public Works
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City garbage tags cost $2.50 each. They can be used for extra bagged garbage (maximum weight 50 pounds, maximum size 30 gallons) or for an off-week pickup of a yellow-lidded garbage cart. Each bag must have a garbage tag. Fold the tag around the neck of the bag. Set the first tagged back on the lid of your city-issued garbage cart and others 3 feet away from the cart. For an off-week pickup of a yellow-lidded can, place the tag on the top bag of garbage in the cart, with tagged neck hanging out from the lid, visible to the operator.
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Where do I purchase the City's garbage stickers?
Public Works
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- Public Services Center (2900 5th Ave. NW)
- City Hall (Accounting Dept.)
- Casey's General Store - West
- Casey's General Store - South
- Fareway
- HyVee
- Kwik Star - East
- Kwik Star - South
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I am moving to a new residence here in town. Can I take my garbage container with me?
Public Works
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All garbage and recycling containers are issued to the property address. Upon moving, the empty and clean containers must be left for the next occupant. You will have the option to exchange sizes at your new residence.
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How can I change my garbage or recycling cart size?
Public Works
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Call the Public Services office at (319) 352-6247 or email publicservices@waverlyia.com.
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What can I take to the Yard Waste Site?
Public Works
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Leaves, grass clippings, garden waste, trees (no large roots), branches and brush can be dropped off at no charge for Waverly residents. During its open season (March – November) the Yard Waste Site also serves as a drop-off site for bulky items, electronics and appliances. Disposal fees for these items apply.
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Does the City offer curbside pickup of yard waste materials?
Public Works
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During designated weeks each spring and fall, the City of Waverly offers a free collection of leaves and yard waste that have been placed in biodegradable bags. Outside of the free collection weeks, a special pick-up can be scheduled for a fee. Click here for more information.
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How do I dispose of old cans of paint?
Public Works
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Latex (water-based) paints can be placed in with your regular garbage when completely dry.
Oil-based paints are considered hazardous and need to be taken to the Bremer County Landfill at 2049 200th Street. Please call the Landfill at (319) 352-4574 before taking any items to the site.
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Who do I call if my street light is out?
Public Works
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Call Waverly Utilities at (319) 559-2000.
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What is the "hardness" of the City's water?
Public Works
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Local water is 15-18 grains per gallon. If setting a water softener - soften to 5-6 g.p.g. (Do NOT soften to 0 g.p.g. will damage pipes and faucets.)
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Why are there "Iowa One Call" flags in my yard?
Public Works
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You can find more information about an Iowa One Call ticket at the www.iowaonecall.com website. Click on Search for a Ticket.
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How can I report a pothole that needs to be filled?
Public Works
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You can report a pothole by calling the Public Services office at (319) 352-6247 or completing this brief online form.